Understanding your inbox tabs
Your Bloom inbox has three tabs to help you organize your conversations:
Threads: Your main inbox, where regular conversations appear.
Archived: Conversations you've archived to keep your main inbox organized.
Spam: Conversations you've marked as unwanted or spam.
How to archive a conversation
Archiving allows you to remove conversations from your main inbox without deleting them.
Open Messages in your Bloom account.
Under the Threads tab, select the checkbox next to the conversation you want to archive.
Click Archive in the toolbar.
The conversation will move to the Archived tab, where you can access it anytime.
How to unarchive a conversation
If you want to move an archived conversation back to your main inbox:
Open the Archived tab.
Select the checkbox next to the conversation you want to restore.
Click Unarchive in the toolbar.
The conversation will return to your Threads tab.
How to mark a conversation as spam
If you receive an unwanted or suspicious message, you can mark the conversation as spam to remove it from your main inbox.
Open Messages in your Bloom account.
Under the Threads tab, select the checkbox next to the conversation you want to mark as spam.
Click Mark as Spam in the toolbar.
The conversation will move to the Spam tab.
How to remove a conversation from Spam
If you accidentally mark a conversation as spam, you can restore it to your main inbox.
Open the Spam tab.
Select the checkbox next to the conversation you want to restore.
Click Not Spam in the toolbar.
The conversation will return to your Threads tab.
Frequently asked questions
Does archiving delete a conversation?
No. Archiving moves the conversation out of your main inbox without deleting it. You can still access it under the Archived tab.
Can I restore an archived conversation?
Yes. Open the Archived tab, select the conversation, and click Unarchive.
What if I accidentally mark a conversation as spam?
Open the Spam tab, select the conversation, and click Not Spam to restore it to your main inbox.